Anthony Holmes is a Senior Project Manager in Paynter Dixon’s Insurance Division. He has over a decade of industry experience, with strong foundations in project management, contract administration, major loss estimating and site engineering.

A little about yourself?

I grew up on the Central Coast, attended school in Hornsby and later studied a Bachelor of Construction Management at the University of Newcastle.

Career highlights?

My career has spanned a wide range of project types. I remember being stationed at the former HMAS Platypus Naval Base for the Sydney Federation Harbour Trust. The works involved the creation of an urban park on the former base. I estimated costs and proceeded to site management for construction.

A more recent project involved the construction of a new gym in Mortdale where I was responsible for both administration and site supervision. The site was a former anodising factory which required the pain-staking removal of contaminated materials. Every day was a challenge, but the hard-earned result was worth the effort.

What are the core challenges of working in insurance building services?

Completing works in a live environment is generally the most challenging aspect of our work. Meeting the expectations of the insured customer is also a priority. Whenever you work with a customer with a vested interest in the outcome, such as repairing damage to their property or home, expectations are understandably higher. We are always cognisant of their personal situation and move forward with care.

What are the key factors of success in project delivery and resolving claims for the best outcome?

Communication is one of the more important factors to a successful outcome.  Strong communication on a regular basis between all stakeholders enables our team to manage delays or defects and produce solutions that ensure expectations are met.

 What impresses you the most about the Insurance division and why?

I’m impressed by the broad range of knowledge and expertise that our team brings to the table. We all bring distinct types and levels of training and experience. Working together with a partnering spirit allows us to share collective knowledge and expertise to achieve positive outcomes for our clients.

 What is the most satisfying aspect of your job?

Quite often, insurance projects are associated with a significant loss for the insured. Helping people get their lives back to normal is deeply motivational.

 What attracted you to Paynter Dixon?

After speaking with former colleagues that I now work with at Paynter Dixon, the company’s culture really appealed to me. Whenever you find long-term employees in a company, it’s always a good sign.